This page will be updated regularly:
ADVENTURE OUT IS TEMPORARILY CLOSED UNTIL MAY 2, 2020 DUE TO THE COVID-19 PANDEMIC & LOCAL SHELTER-IN-PLACE ORDER
We are extremely sorry for any inconvenience this may cause to our customers, but for the safety of our employees, the general public, and to comply with the government mandated closure, we feel this is the right thing to do. All programs after May 1st are available for registration! Our office is still available 7-days/week via email (working from home!) to discuss future programs with you – please Contact Us anytime!
As for our policies after May 1st, please read below. We are doing our best to be safe & mitigate – if you would like to support our team, but aren’t quite ready to come out for a class yet, please consider PURCHASING A GIFT CERTIFICATE for future use! These are very tough times for small business – we really appreciate your support. These gift certificates will help us “keep the lights on” at this time, and also give our employees some customers to work with when it is deemed safe. When the dust settles, outdoor activies will be some of the best things for us all to participate in! Your gift card purchase now helps support us through these times, and we’ll get you out there as soon as you’re ready!
When it is deemed that we are ok to operate while maintaining social distancing in the outdoors, we will still be undertaking the following measures to mitigate risk, keep our employees and clients safe, and be flexible in these uncertain times:
-Flexible Cancellation/Reschedule Policy: Our normal cancellation terms do not allow for cancellations within 7-days of a program. However, for anyone affected by the Coronavires (either directly infected, or indirectly such as cancelled travel plans, lack of childcare, etc), however due to COVID-19 we are offering FREE reschedules or future credits (no fees, no expiration dates, no blackouts, etc).
-Social distancing: Instructors will be instructing participants to remain separated by 6 feet at all times per CDC recommendations.
-Heightened sanitation measures: We have always done our best to clean our gear, but in addition to our normal protocols (like wetsuit shampooing, wiping down surfaces, etc), we’ve also equipped our staff with latex gloves and bleach-based sanitation spray and when re-collecting gear from clients at the end of courses, employees will wear gloves and spray down wetsuits, survival knives, etc (just about everthing that gets touched in the classes with bare hands and is a surface which could have virus living on it for an extended period of time).
We hope this notice can ease some concern for our clientele. This is an extremely difficult situation for us all. We appreciate your flexibility and hope we can all work together to get through this. WE PROMISE TO BE ACCOMODATING AND WORK WITH YOU – WE ARE A VERY SMALL BUSINESS AND HOPE THAT YOU HELP US BY BEING FLEXIBLE AS WELL. Please do not hesitate to Contact Us with any questions.